Tool Spotlight

Tool Spotlight: Software Center

Software Center allows quick and easy installation of common software on Clark-managed Windows devices across campus. The software available in Software Center will differ depending on the location of the device but common software includes:

  • Foxit PDF Reader
  • VLC Player (for video playback)
  • Skype
  • Microsoft Teams
  • Chrome and Firefox
  • 7Zip File Extractor

In addition to these, some Clark computers will also allow you to install specialist academic programs such as Anaconda Python, ArcGIS (Maps and Pro), RStudio and much more.

Installing Software from Software Center

When using a Clark-managed Windows computer while on campus or connected to VPN:

1. Click on the search icon in your Windows taskbar. (Don’t see a search icon? Click here for more instructions)

A picture of the windows dashboard and an arrow highlighting the search icon

2. Type Software Center and click on the icon to open

a screen shot of the software center icon

3. In Software Center you’ll see all of the software that you have the ability to install on the device.

4. Click on the software you wish to install. You will see information including the version.

5. Click install to begin the installation. If there is only an “Uninstall” button, that indicates that the software is already installed on the device.

For more information on Software Center, or the different software available to you to install on a Clark device, please contact the Help Desk (helpdesk@clarku.edu, 508 793 7745)

In case you missed it … Turnitin

As announced earlier this week…


ITS is excited to announce that Clark University now provides access to Turnitin for all faculty and students.

Clark subscribes to two Turnitin products, both of which are fully integrated with, and accessed through, Clark’s Moodle environment:

  • Turnitin Originality is a tool that allows students and faculty to analyze written work and checks for citation mistakes, inappropriate use of text from other resources, and accidental or purposeful plagiarism.
  • Turnitin Feedback Studio is a tool that helps faculty offer effective and efficient feedback on student papers by offering in-browser markup, audio feedback options, integrated rubrics and a library of frequently used comments. This also includes access to Grademark (a rubric tool) and Peermark (a peer review tool).

Getting started

Click here for information about Turnitin at Clark, including:

  • Videos and instructions for students
  • How-to guides and videos for faculty
  • Best practices for using Turnitin in a student-centered, positive and equitable way.

Additionally, Academic Technology Services (ATS) will be offering Turnitin workshops via Zoom. Click here for more information, dates and times.

Questions?

Faculty can contact your Academic Technology liaison, and student and staff, can contact the Help Desk at 508-793-7745 or helpdesk@clarku.edu.

Tool Spotlight: Qualtrics

Qualtrics is a sophisticated, industry-standard, web-based survey tool. Available to all students, faculty and staff, Qualtrics allows community members to create surveys for research, feedback, workflows and more.

With access to a wide variety of question types, the ability to add different branches depending on question choices, sophisticated reporting options and access to premium research features, Qualtrics should be your first choice (over free options such as Google Forms, Survey Monkey, etc) when creating a survey.

Clark University also subscribes to on-demand Qualtrics support. This valuable subscription allows all community members access to video training, how-to guides, and survey best practices on their support site (Qualtrics Support). Additionally, you can log in to chat, email or talk to a representative over the phone.

Click here for more information about Qualtrics, and begin using it today. 

Keep Zooming

While many of us are happy to say goodbye to days full of Zoom classes and meetings, the convenience, flexibility, and reach that Zoom offers means that it will be a part of Clark for a time to come. And while most of us are experts in its features now, we wanted to offer some new or under-used tips.

Update Regularly

The most important tip for a great Zoom experience is to update your software regularly. Zoom is constantly improving their software and to take advantages of these improvements you need to update regularly. Updating is quick and easy and as of this article, the current version is 5.8.0.

On your desktop (Windows or Mac): Open and log into your Zoom application, click on your profile icon (or initials) in the top right, click Check for Updates and follow the prompts.

On your phone, or tablet: You’ll get a prompt to update when there is a new version.

Live Transcription

An underused feature of Zoom is the ability for the host to display automatic (computer-generated) transcription, and allow participants to request live-transcription (both by name or anonymously).  This can help participants who have hearing-impairments, ESOL (English to Speakers of Other Languages) participants, participants who are experiencing poor audio on their device, and many more. While computer-generated transcriptions aren’t perfect and shouldn’t be relied on for community-members with ADA accommodations (students should contact Student Accessibility Services, while Staff and Faculty should contact HR) they can be a huge help for many listeners.

As a host: Ensuring that you’re using the most recent version of Zoom, start your meeting, click Live Transcript (may be in the More menu), click Enable Auto-Transcript.

As a participant: Ensuring that you’re on the most recent version of Zoom, look for the Request Live Transcription button (may be in the More menu), and choose to Request, or Request Anonymously. A host can agree, or decline to offer transcriptions.

Sharing your Pronouns

While many at Clark have edited their display names to include their pronouns, Zoom now supports automatic sharing of your pronouns when set in your profile. To add pronouns, visit https://clarku.zoom.us/profile, log in and chose the edit button to the right of your display name.

Note that pronouns are only displayed if you are on version 5.7.1 or higher.

Recordings

ITS often gets questions about Zoom recordings – how best to record a Zoom recording, how long they’re available for, and how to share recordings.

As a host in a Zoom meeting, you can choose to save recordings of your meeting to your desktop or to the cloud. Most hosts prefer to save to the cloud, so you don’t need to worry about the space available on your device or internet disruptions.

If you choose to save your meeting recording to the cloud, it will be automatically transferred to your Meeting Recordings folder in your My Folder in Panopto (https://clarku.hosted.panopto.com/). From there you can keep your recording private (default), share with a small group of specific people, share with the Clark community (log in required), or share it openly on the internet.

Back-up recordings are also saved to the Zoom web portal but are only available for 28 days after the meeting. You can view these back-up recordings at https://clarku.zoom.us/, and click on Recordings in the left-side menu.

Best Practices for Turnitin

Before the Semester

Consider your assignments

One of the most effective strategies to prevents academic misconduct is to intentionally design assignments that are challenging or nearly impossible to plagiarize. One way to do this is to “scaffold” assignments. For example, have students write a proposal in which they propose a research question, identify some initial sources, and outline a plan for gathering information and writing their paper. Another approach is to have students complete an annotated bibliography, in advance of a rough draft, which eventually leads to the final paper. Scaffolding provides students feedback about their work and empowers them to succeed, while at the same time reduces pressure that could lead to academic dishonesty.

Assignments that are authentic, personal, or creative are also harder to plagiarize. You could ask students to reflect on, or make connections between course material and personal experiences, current events, or local contexts.

Understand the tool

As with any new technology, we recommend becoming familiar with the tool, testing it carefully and reviewing technical guidelines and best practices. Many faculty find it useful to submit sample papers to an assignment so that they can become familiar with interpreting the report before beginning to grade student papers.

Visit the ITS Turnitin webpage for detailed videos, instructions and support.

Add Turnitin to your syllabus

If you plan to use Turnitin in a course, we strongly recommend including a disclosure in your syllabus. Feel free to use the sample text below.

Some assignments in this course may be submitted to Turnitin via Moodle. Turnitin is a service that generates a report on the originality of your writing by comparing it with a database of periodicals, books, online content, student papers, and other published work. This report can help you discern when you are using sources fairly, citing properly, and paraphrasing effectively—skills essential to all academic work.

If submitting a paper to an assignment that requires Turnitin, we recommend that you submit it early enough to review your Turnitin report before the final due date. Then, if necessary, you will have time to ask for help from your instructor, TA or from the Writing Center or Library.

Students agree that by taking this course all required papers may be submitted for textual similarity review to Turnitin.com. All submitted papers will be included as source documents in the Turnitin.com reference database solely for the purpose of detecting plagiarism of such papers. Use of the Turnitin.com service is subject to the Usage Policy posted on the Turnitin.com site. Students who do not agree should contact the course instructor immediately.

Make a plan, and know the policies

Familiarize yourself with the institutional and departmental guidelines for handling suspected plagiarism. Additionally, establish a clear plan for how you will work with students who need intervention based on their Turnitin report. Communicate these policies in class and include them in your syllabus

Consider your settings

The Turnitin assignment in Moodle offers a wide range of options that you can choose from. While we have taken time to set the defaults to support these best practices, understanding the importance of the different settings is important. Read below to learn more about some important choices, and click here to watch a video that goes through others in more detail.

Be transparent

Make reports available to students – In order for an Originality Report to help enhance students’ research and writing skills, the students need to be able to view the report. This allows them to see both the strengths and weaknesses of their papers. You might then encourage students to schedule an appointment with the Writing Center or during office hours to review the report.

Allow drafts

Where appropriate, allow students to submit drafts. Giving students the option to submit a draft through Turnitin before submitting their final paper provides an opportunity to discuss research and citation techniques.

When using Turnitin to evaluate multiple drafts, make sure that the rough draft assignment will not be stored in Turnitin’s paper repository by deselecting this option when creating the assignment. If the rough draft is stored in the paper repository, then any future drafts submitted to Turnitin will be compared to previous drafts, rendering the Originality Score unnecessarily high and not very useful.

Apply equitably

Avoid selectively using Turnitin to assess the work of only one student. When using Turnitin, it is best practice to run a report for all student submissions. 

Before the assignment

Discuss with your students

Talk in class about the Originality Report and how Turnitin will be used in your course, even if it’s also written in your syllabus. As an instructor, you have a choice in how you present the message: do you want your students to view Turnitin as a useful tool that helps them grow as writers and scholars, or do you want to use it as a punitive tool?

Encourage testing

As a means to open dialogue, we recommend you allow students to test the tool. You might do this by creating a Turnitin assignment that requires students to submit a piece of original text. Then, provide time in class or during office hours to review the Originality Reports with students and allow them to ask questions.

Offer Support

As students begin to think more deeply about academic integrity, consider leveraging the support offered across campus.

When Grading

Interpret the report carefully

When reviewing the report, remember that the Originality Report Score is not definitive and is influenced by the settings chosen when creating the assignment in Moodle. Also consider that there is not one appropriate Originality Score for every assignment, and a high score is not always a bad thing. For example, the Originality Score for a research assignment will likely be higher than a creative writing assignment. In fact, if a score for a research assignment is very low, this may indicate that the student may need to incorporate more research into their next draft. The bottom line is that instructors cannot simply rely on the Originality Score alone to detect plagiarism—interpretation is key.

Leverage other Turnitin tools

While much of the focus of these best practices are on the Originality Report, Turnitin also offers a large suite of tools that can help grading and feedback. For example, you can mark-up assignments directly in the Turnitin window, add frequently used comments, leave audio feedback and apply rubrics. Visit the Turnitin page for more information on how to use these additional tools.

New and Improved Anti-virus for your Personal Devices

ITS is very excited to announce a new, easier way to protect your personal Windows and Apple devices – Sophos Home.

Clark community members have long had free access to Sophos – a leading anti-virus software – to install on their personal devices.  Clark will now provide access to Sophos Home which offers more advanced, real-time protection from the latest ransomware, malicious software, and hacking attempts. All of this while also being incredibly easy to install, use and update. Additionally, Sophos Home supports the new Apple OS – Big Sur.

We recommend upgrading your home antivirus to this latest product. Click below to get started, and contact the Help Desk (helpdesk@clarku.edu) if you need more support.

FindTime: A New Scheduling Tool in Outlook

Many users of Doodle – the online scheduling tool – were disappointed last year when they introduced a new pricing model. If you’re looking for a new scheduler, consider FindTime – available now for free and as part of your Clark University Outlook.

FindTime allows you to create a meeting poll to ask attendees to select times they’re available and works for meeting-goers that are both inside and outside the Clark community. Propose multiple possible times to all attendees and allow everyone to vote. When the group reaches a consensus, FindTime sends out the meeting invite on your behalf, eliminating the time-consuming back-and-forth usually required to find the best meeting time.

FindTime is available in your Clark University Outlook now, both online and on your desktop. Click here for a short video on how to use FindTime in LinkedIn Learning

Online:

On your Desktop:

 

Ace Your Presentations

If you have to give a presentation this semester, consider using PowerPoint’s Presentation Coach, available in PowerPoint 365 (online only) at https://www.office.com/launch/powerpoint.

The Presentation Coach allows you to practice your presentation, while PowerPoint monitors and analyzes your speech. During practice, the Coach will give you tips on pacing, word choice, projection and verbal crutches (like ‘um’s and ‘ah’s). Once your practice is complete, it will provide you with a detailed report on your performance.

Click here for to learn more about the PowerPoint Presentation Coach

Who Loves LinkedIn Learning? We Do!

Since LinkedIn Learning, the online learning platform formerly known as Lynda.com, was launched on campus in August it has found many fans. This month we talk to three of our most active users.

Affoue Koffi – Graduate Student, School of Management

Affoue, a student in her first semester of a Masters in Finance graduate degree, was thrilled when she heard that Clark was providing access to LinkedIn Learning. Initially she was just hoping to get a refresher on finance basics prior to taking her Financial Accounting class this semester (click here for Financial Accounting videos), but then became hooked. She has since progressed to more in-depth financial videos, giving her a head-start on important skills and concepts for her dream of becoming a Corporate Financial Analyst (click here videos from the Becoming a Financial Analyst course).

To make time for extra-curricular learning in addition to her regular course work, Affoue sets herself a weekly goal that equates to about 20 minutes a day. When watching the videos she takes notes in a notebook, and takes advantage of the replay option for more complex topics that may require a second watching. By sticking to this reasonable goal, she’s made impressive progress in her learning paths, and is one of our most active LinkedIn Learning users.

John Freyermuth – Faculty, V&PA

This semester saw a new way of teaching and learning for many faculty and students. John Freyermuth, a faculty member in V&PA, turned to LinkedIn Learning to keep his teaching engaging and authentic. For his Computers and Music course, John wanted his students to see and hear complicated concepts covered in class demonstrated in professional environments. A series of curated LinkedIn Learning videos offered this opportunity to students, with John stating “the ability to visualize an auditory phenomenon has been beneficial for a lot of students.” They were particularly excited to watch animations of Microphone Polar Patterns, and on and off-axis microphone frequency responses (Click here to watch videos from the Digital Audio Foundations course.)

For John, the videos offered by LinkedIn Learning don’t offer an alternative to opportunities in the classroom, but actually enrich the learning from a different perspective. He’s excited for other faculty to consider using LinkedIn Learning but warns that with so many wonderful videos it can be easy to post too many!

Michelle Johnson-Sargent – Assistant to the Director, IDCE

Michelle Johnson-Sargent, Assistant to the Director in IDCE is one of Clark’s most active LinkedIn Learning users, and a true life-long learner. “I’m always looking for ways to be more efficient and work smarter not harder…LinkedIn Learning has definitely helped with that.” Michelle has spent lots of time learning more about Excel (click here for the Master Microsoft Excel videos), particularly how to format and present data better and be more effective at using formulas.

While working in a very busy role in IDCE, Michelle makes time for extra learning by multi-tasking. “It’s easy to have a topic of interest playing in the background or with the screen minimized.  When I really want to focus on a topic, I log in and learn on the weekend.” Next on Michelle’s agenda? Project Management – a skill she knows will align well with her work in the department (click here for Project Management Foundations.)

Interested in LinkedIn Learning

If Affoue’s, John’s and Michelle’s stories have inspired you to check out LinkedIn Learning, click here for more information, and get learning!

Microsoft Teams

Microsoft Teams is a powerful communication and teamwork tool that allows Clarkies to keep working and learning regardless of where they are on campus or around the world.

While ITS provides a number of technology options to support your communication needs (including Zoom, Skype for Business, and OneDrive), Teams is the perfect tool for regular, small team or person-to-person collaboration and meetings.

The video links below go to LinkedIn Learning where a log in is required. All current members of the Clark community have access to LinkedIn Learning. Click here for more information.

Why Use Teams?

Calls: Voice and Video

If you need to speak to another Clarkie, Microsoft Teams allows you to make voice or video calls between users from your laptop, desktop or mobile device. No need to worry about being at home or in the office, Teams calls work the same regardless of where you or your caller are. Click here for a short video on how to make voice or video calls.

Chats

Sometimes you may just have a quick question or comment for someone that doesn’t require a full conversation. Teams is a great platform to connect with your colleagues, classmates, or friends with quick text chats. Click here for a short video on how to chat in Teams.

Collaboration

Teams also gives you the option of collaborating on Word, Excel or PowerPoint files with another Clarkie, or a full team. Editing and collaboration all takes place within the Teams application. Click here for a short video on how to share files and how to edit and collaborate.

Convenience

With an iOS and Android app, Microsoft Teams allows you to continue collaborating when you’re on the go or away from your computer and chats are synchronized across all your devices. Click here to learn more about the mobile apps.

How to Get Started

All Clarkies have access to a full Teams account. Click here to install Microsoft Teams on your computer or to use the web app, or visit the App Store or Google Play store for the mobile app.

ITS has curated a short playlist (less than 50 minutes) of useful LinkedIn Learning videos that will give users an overview of the most useful features in Microsoft Teams. Click here to access the Microsoft Teams Learning Path which includes the videos above and many more.

Need Support?

If you have any questions about Microsoft Teams, or any of our services, please email helpdesk@clarku.edu or call 508-793-7745.