Telephone Services Migration Progresses Smoothly

Clark University’s transition to Microsoft Teams Phone is making significant headway! As of today, 44% of users and 23 out of 87 departments have successfully migrated from the legacy phone system to Teams.

Pie chart showing 44% of people have migrated to Teams Phones (shown in blue) and 56% of people have not yet migrated (shown in red)

Modern and cloud-based solution offers numerous benefits, such as:

Enhanced Collaboration: Make and receive calls directly within the Teams app, on any device with an internet connection. 

Accessibility: Reach colleagues and community members anywhere, fostering better communication regardless of location. 

Cost Savings: Reduced voice service expenses compared to the outdated system. 

Improved Reliability and Scalability: Experience consistent and dependable phone service with the ability to adapt to future needs. 

What to Expect Next:

Remaining departments and individuals will be contacted in the coming months to schedule a time for the change, please keep a lookout for emails from voip@clarku.edu. For more information, visit our Teams Phone Transition webpage 

Together, let’s embrace this positive change and enhance communication across Clark University! 

If you have questions about this transition, please contact the Help Desk at helpdesk@clarku.edu or 508-793-7745.