For a period of over 3 hours on the evening of September 28th, Microsoft services including Outlook, Skype, Teams, OneDrive and Office 365 experienced an outage across the US. This outage impacted millions of users’, including Clarkies’, ability to check email, voicemail and stored files.  

Microsoft resolved the issues and announced that the outage was not as a result of a malicious attack, but of a series of code problems. Details can be found at Microsoft’s Azure AD authentication outage: What went wrong | ZDNet. 

ITS is keenly aware that incidents like this, and the Zoom outage earlier in the semester, impact your ability to teach, learn and work. ITS staff members monitor the health of all of these systems around the clock. Whenever we identify an outage that will impact our users, we will do our best to communicate the issue and possible work-arounds quickly and regularly.  

For your technology use outside Clark, you can visit DownDetector, a website that tracks and reports outages being experienced by 100’s of popular services.