While ITS recently announced that Clark-managed PCs are now eligible for upgrades to Windows 11, don’t worry—the Macs aren’t missing out! Clark-managed Macs (as well as most personal Mac devices) can now upgrade to macOS Sequoia.  

Regardless of which computer you use here at Clark, you can conveniently upgrade your operating system on your own schedule—no need to coordinate with ITS or stop by the Help Desk (although you’re always welcome).  

If you’re using a Clark-managed Mac, check the Kandji app to see if you have the Sequoia update. Look for Kandji Self-Service in Applications.

Click here to check if your device is compatible with macOS Sequoia 

Click here for instructions to update to macOS Sequoia on a personal Mac 

Click here for more information on Windows 11

FAQ 

Why is it important to update my operating system? 

Using the most up-to-date operating system ensures your device is running as smoothly and securely as possible.  

When you say “Clark-managed” vs “personal,” what do you mean? 

A Clark-managed device is a computer assigned to you by ITS or by your department (or a public computer located in a lab or library space). In other words, it is a computer the university owns. These have an asset tag on them (pictured below). A personal device is typically one you bought with your own money and brought to campus to use for class or work—a computer you own. 

Does Windows 11 affect the Office apps on my PC? 

Nope! The operating system Windows 11 is separate from whichever version of Office you’re using, so updating it won’t affect Outlook, Word, Excel, etc. You can check with version of Office you’re using by clicking the Account option on the Home page of a Microsoft app such as Word. 

What if I need help? 

Please contact the ITS Help Desk at 508-793-7745 or helpdesk@clarku.edu