New Tech: ITS WebBot & Screen Sharing

ITS WebBot

Looking for quick answers to quick questions? While the Help Desk is always here to help, we have launched a WebBot on the ITS website to help community members find information even more easily. Ask the Bot a question and it will point you towards resources on the website that may help. While it is learning, even if it can’t find the correct answer, it will allow you to create a Help Desk ticket. Check it out now on the ITS Website.

Screen Sharing

We’re excited to announce after a successful pilot last year, that most ITS-managed classrooms across campus now have the ability for faculty, students or any participant to wirelessly present from their personal device to the projector. Using phones, tablets, or laptops, any member of your learning community can now, with a few clicks, display their screen to the class.