This month, we meet a familiar face to many of you – Terrance McCormack, our ITS Help Desk Manager.  

Terrance has been a member of the Clark community for 5 years, and when asked by friends what he does, he modestly says “I fix computers.” Anyone who has been helped by Terrance knows he does far more than that – from often being the first ITS face new students, staff and faculty meet when joining Clark, to leading, training and inspiring the Help Desk students, to problem-solving even the trickiest of computer issues. When asked what he wished more people would ask for help with, Terrance gives the appropriately geeky answer of “how to best manage their data!” 

Born in Texas, Terrance was raised in Shirley, Massachusetts and currently lives in Fitchburg with his wife, Amber, and three children. He spends his free time playing and watching basketball, hanging out with his kids, missing Annie’s Clark Brunch, and keeping up with all the best prestige TV, with Curb Your Enthusiasm being a real favorite.  

If you’re interested in talking with Terrance about your data management, his favorite Annie’s order or the Marvelous Mrs. Maisel, click here to contact him.