ITS Bot is an automated support assistant designed to answer ITS-related questions quickly and connect you to the Clark-supported technology solutions you need. Say hi to ITS Bot here! 

ITS Bot has been answering questions on the Clark ITS website since 2023. Prior to arriving in Worcester, they “grew up” in Raleigh, NC with over 700 siblings as part of the Ivy AI family. ITS Bot and their family now work at state offices, hospitals, and colleges across the country.  

What do you do? 

I sort through all the information on the Clark ITS website in a few seconds to provide you with relevant information and guide you to the right place so you can save time and learn more. I can also help you open a ticket with the Clark ITS Help Desk, to get the right help for your question. Best of all, I am available twenty-four hours a day, and just a browse and a click away. 

Can you help me do other things, like register for classes or pay my tuition bill? 

I can only help with ITS questions right now. You can always call the Clark University main phone number at 508-793-7711 to be routed to the correct office for your request.   

Are you a real person? 

Nope! I’m an AI assistant. However, I do get occasional support from my human coworkers, so please be kind during our conversations 😊