ITS is excited to announce the redesign of the ITS Website (https://www.clarku.edu/offices/its/). A team of ITS staff members, in collaboration with MarCom, worked for the last 6 months to design and organize a new website to be more ‘on-brand’ and easy to use. The team’s main goal was to listen to feedback about how you want to find information and build a site that meets your needs. And as a bonus, you can see many familiar Clarkies featured in new photos throughout the site.
While there are lots of new features to talk about, there are three that we’re most proud of.
Pages curated just for you
The ‘Get Started’ button on the menu bar, and the ‘Info For’ button in the top right allows community members, particularly those new to campus, to visit pages with links and information curated to meet their specific needs.
Incoming students can quickly and easily get computer purchasing advice, learn which software is available on campus, and learn how to connect to WiFi. New faculty can activate their accounts, see photos of their classroom, and learn more about Moodle. By getting all of the important links for our community members in one place, we hope to make those first few weeks on campus as easy as possible.
The easiest way to find an answer to an ITS question is the new Explore Services page. This directory offers links to all of our services from A to Z. Our research showed that most users come to our site looking for specific information, and we’re confident this will allow them to find what they need as quickly as possible.
Need more help? The Get Help link will connect you with the Help Desk by allowing you to create a ticket, as well as highlighting answers for our most asked questions. Additionally, the contact information for the Help Desk is at the bottom of all of the ITS site pages.
We hope you like the new site as much as we do, but if you’re looking for something that has moved, or you have any feedback, please don’t hesitate to let us know.