Some of the most difficult calls we get to the Help Desk are when students, faculty, or staff, who are working hard on projects, papers, research or grading, have something significant happen to their device, and face losing important data. This is especially difficult in the run-up to the end of the semester when stakes are higher, and time-lines are tighter.
While ITS will work hard to try to restore data where possible from Clark-owned devices, and help as much as possible with personal devices, the easiest way to reduce the stress of losing your work is to back-up often, both to your device and to another location.
Clark University provides all community members with 5TB of OneDrive space for you to store or back-up your Clark data and access it from many different devices. Especially at this often-stressful time of the semester, please get in the habit of backing up your work regularly.
- Click here to access your OneDrive storage online
- Click here to learn more about OneDrive (LinkedIn Learning; Clark login required)
As an important reminder, confidential data (Social Security Numbers, other PII, PHI, etc.) should not be stored either on your Clark device, nor in your OneDrive. Click here for more information on different types of data and the appropriate storage choices.